{"id":2668,"date":"2024-03-05T16:15:38","date_gmt":"2024-03-05T05:15:38","guid":{"rendered":"https:\/\/automotivestars.com.au\/order-taker-copy\/"},"modified":"2024-03-06T14:59:50","modified_gmt":"2024-03-06T03:59:50","slug":"test-drive","status":"publish","type":"post","link":"https:\/\/automotivestars.com.au\/test-drive\/","title":{"rendered":"Test Drive"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"background-color: rgba(255,255,255,0);background-position: center center;background-repeat: no-repeat;border-width: 0px 0px 0px 0px;border-color:hsla(var(--awb-color5-h),var(--awb-color5-s),var(--awb-color5-l),calc( var(--awb-color5-a) - 97% ));border-style:solid;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start\" style=\"max-width:calc( 1200px + 0px );margin-left: calc(-0px \/ 2 );margin-right: calc(-0px \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_4_5 4_5 fusion-flex-column\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\" style=\"background-position:left top;background-repeat:no-repeat;-webkit-background-size:cover;-moz-background-size:cover;-o-background-size:cover;background-size:cover;padding: 0px 0px 0px 0px;\"><style type=\"text\/css\">@media only screen and (max-width:1024px) {.fusion-title.fusion-title-1{margin-top:10px!important; margin-right:0px!important;margin-bottom:15px!important;margin-left:0px!important;}}@media only screen and (max-width:640px) {.fusion-title.fusion-title-1{margin-top:10px!important; margin-right:0px!important;margin-bottom:10px!important; margin-left:0px!important;}}<\/style><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"margin-top:10px;margin-right:0px;margin-bottom:15px;margin-left:0px;\"><h1 class=\"title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:54;line-height:var(--awb-typography1-line-height);\"><p style=\"text-align: center;\">Test Drive<\/p><\/h1><\/div><div class=\"fusion-video fusion-youtube\" style=\"max-width:1000px;max-height:600px;margin-top:10px;\"><div class=\"video-shortcode\"><div class=\"fluid-width-video-wrapper\" style=\"padding-top:60%;\" ><iframe title=\"YouTube video player 1\" src=\"https:\/\/www.youtube.com\/embed\/https:\/\/www.youtube.com\/embed\/?wmode=transparent&autoplay=0\" width=\"1000\" height=\"600\" allowfullscreen allow=\"autoplay; fullscreen\"><\/iframe><\/div><\/div><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:var(--awb-color4);border-top-width:2px;\"><\/div><\/div><div class=\"fusion-audio fusion-audio-1 blog-audio\" style=\"--fusion-audio-accent-color:var(--awb-color1);--fusion-audio-border-size:10;--fusion-audio-border-color:var(--awb-custom10);--fusion-audio-border-top-left-radius:20px;--fusion-audio-border-top-right-radius:20px;--fusion-audio-border-bottom-right-radius:20px;--fusion-audio-border-bottom-left-radius:20px;--fusion-audio-background-color:var(--awb-color3);--fusion-audio-max-width:100%;\"><!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]-->\n<audio class=\"wp-audio-shortcode\" id=\"audio-2668-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/mpeg\" src=\"https:\/\/automotivestars.com.au\/wp-content\/uploads\/2024\/03\/td.mp3?_=1\" \/><a href=\"https:\/\/automotivestars.com.au\/wp-content\/uploads\/2024\/03\/td.mp3\">https:\/\/automotivestars.com.au\/wp-content\/uploads\/2024\/03\/td.mp3<\/a><\/audio><\/div><div class=\"fusion-text fusion-text-1\" style=\"font-size:17px;font-family:&quot;Assistant&quot;;font-weight:400;\"><h3>Can you believe this is happening?<\/h3>\n<p>You know what amazes me? Since COVID, I&#8217;ve noticed that your salespeople and managers are getting lazy.<\/p>\n<h3>What comes to mind is that they&#8217;re not test-driving with the customers.<\/h3>\n<p>What am I talking about? They&#8217;re letting customers go by themselves most of the time. Which is insane!<\/p>\n<p>Please check to see if this is happening in your dealership or not. If the customers are going by themselves, there&#8217;s bound to be something about the car that they can&#8217;t figure out.<\/p>\n<p>Whether it&#8217;s the technology or some features, if they don&#8217;t understand something, we tend not to like it.<\/p>\n<h4>I rented a car in Tasmania.<\/h4>\n<p>It was a beautiful Mercedes; they just told me &#8220;Bay 19&#8221; and gave me the keys and a little pack.<\/p>\n<p>I got in the car but I don&#8217;t know Mercedes. I could not figure out for quite a while where the handbrake was, and it turns out it was on the driver&#8217;s side door, but I didn&#8217;t like the car.<\/p>\n<p>If I think about it, I&#8217;m also not that fond of Mercedes because of that one example.<\/p>\n<p>Whereas if a salesperson or somebody was with me to show me the car a little bit, I&#8217;d probably love them right now and may even own one.<\/p>\n<h4><em><strong>That&#8217;s how amazing it is when a salesperson goes with a customer.<\/strong><\/em><\/h4>\n<p><em><strong>Of course, there&#8217;s always an exception to the rule.<\/strong> <\/em><\/p>\n<p>If they&#8217;re juggling four or five customers on the weekend, for example, it may not be possible. But as a general rule of thumb, whenever possible, they&#8217;ve got to go on the test drive and, you know, think about the rapport.<\/p>\n<p>They&#8217;re missing out on all sorts of stuff. The second test drive, I&#8217;m okay with, but the first one, they&#8217;ve got to go with the customer.<\/p>\n<p>Make sure your salespeople are doing this and make sure your managers are behind it.<\/p>\n<p>&#8216;Cause they have gotten lazy. There&#8217;s no question. Alright, rant over. Bye.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:50px;margin-bottom:50px;width:100%;\"><div class=\"fusion-separator-border sep-single sep-solid\" style=\"border-color:var(--awb-color4);border-top-width:2px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p>If you need help with the fundamentals, simply reach out to us at <span style=\"text-decoration: underline;\"><strong><a href=\"mailto:support@automotivestars.com.au\">support@automotivestars.com.au<\/a><\/strong><\/span><\/p>\n<div class=\"fusion-text fusion-text-4\">\n<p>Check out our other blog posts<strong>\u00a0<a href=\"https:\/\/automotivestars.com.au\/blog\/\">here.<\/a><\/strong><\/p>\n<\/div>\n<div>Check out <strong>Next Level Selling<\/strong> blog posts<strong>\u00a0<a href=\"https:\/\/www.nextlevelselling.com.au\/blog\/\">here.<\/a><\/strong><\/div>\n<\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-builder-column-0{width:80% !important;margin-top : 0px;margin-bottom : 20px;}.fusion-builder-column-0 > .fusion-column-wrapper {padding-top : 0px !important;padding-right : 0px !important;margin-right : 0;padding-bottom : 0px !important;padding-left : 0px !important;margin-left : 0;}@media only screen and (max-width:1024px) {.fusion-body .fusion-builder-column-0{width:80% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0;margin-left : 0;}}@media only screen and (max-width:640px) {.fusion-body .fusion-builder-column-0{width:100% !important;order : 0;}.fusion-builder-column-0 > .fusion-column-wrapper {margin-right : 0;margin-left : 0;}}<\/style><\/div><\/div><style type=\"text\/css\">.fusion-body .fusion-flex-container.fusion-builder-row-1{ padding-top : 0px;margin-top : 0px;padding-right : 0px;padding-bottom : 0px;margin-bottom : 0px;padding-left : 0px;}@media only screen and (max-width:640px) {.fusion-body .fusion-flex-container.fusion-builder-row-1{ margin-bottom : -50px;padding-left : 10px;}}<\/style><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Since COVID, I&#8217;ve noticed that your salespeople and managers are getting lazy. They&#8217;re not test driving your customers anymore!<\/p>\n","protected":false},"author":2,"featured_media":2671,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2,1],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Test Drive<\/title>\n<meta name=\"description\" content=\"Since COVID, I&#039;ve noticed that your salespeople and managers are getting lazy. 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