Are Test Drives Required
to Sell Cars Today
More customers are buying cars without test driving them…
…and yet, inside dealerships, one thing hasn’t changed:
When test drives go up…
Sales go up.
So what’s really going on?
Here’s the truth most dealerships are missing:
Customers aren’t lacking information anymore.
They’re lacking emotion.
By the time they walk into your showroom, they’ve already decided what they want.
The only question left is:
Why should they buy it from you?
And that answer is rarely found sitting at a desk.
It’s found here:
In the test drive
But here’s the problem…
Most test drives are:
• Poorly positioned
• Poorly executed
• Or worse… not happening at all
“Do you want to take it for a drive?”
That’s not a strategy… that’s a coin flip.
And when decisions stay logical…
-
customers delay
-
customers shop
-
customers disappear
The best dealerships don’t do more test drives.
They do them better.
So here’s the question:
When was the last time you actually reviewed your test drive process?

