Since COVID, I've noticed that your salespeople and managers are getting lazy. They're not test driving your customers anymore!

Are your staff sales people or are they an order taker? Do they know how to sell?

I have learned a valuable lesson from Forster during a Snooker tournament. Spoiler alert: I lost my game, but do you know why?

Ever wondered how you can spot the owner in a room, whether it's a cozy cafe or a bustling restaurant? Hint: It's not a sixth sense!

Pre-suasion: Powerful tool for effective persuasion. Setting the scene through building trust and relatability, not just business.

Learn 5 levels of leadership from leaders like Steve Jobs, Richard Branson, etc. Understand where you stand and how others perceive you.