How Effective is Your Follow Up
How Effective is Your Follow Up https://youtu.be/A5DyixVTzS0?si=7UoH29p0XyeUlenN “They weren’t serious…” is usually a lie. Most customers don’t say no. ...
How to Stop Revenue Leakage in Service in 10 Minutes
How to Stop Revenue Leakage in Service https://youtu.be/L1ki7w97J2o?si=qpikSJTpBaA6ZO6Q How many service bookings are you losing… that you don’t even ...
Are Test Drives Required to Sell Cars Today
Are Test Drives Required to Sell Cars Today https://youtu.be/tujwxZgjalI?si=Lxo7MvbtfI7HF185 More customers are buying cars without test driving them… …and ...
Why You Need to Upgrade Your Appraisal Process
The Appraisal Opportunity https://youtu.be/cV9XcKPEeWI?si=KdoybwRxOc6YEWdL What dealers do at this part of the sales process is a real mixed bag, ...
Don’t Let This Be a Mystery
Don't Let This Be a Mystery https://youtu.be/e5UgndjiSKI?si=oW_vcg8WjqMEV1tL If you've been around long enough to remember the old Martec system, ...
Missed Opportunities Within Dealerships
Missed Opportunities Within Dealerships After 26 years working inside dealerships, one thing has become very clear to me. Most ...
A Myth
Managers are not providing adequate training to their staff as they thought. It is a myth. Watch the full video to know more.
Showtime
The very best salespeople are able to turn it on when they need to. With this little strategy that I call showtime, the rest of your team...
Selling to Customer 2.0 (Part 2)
Previously, we talked about how as a dealership, you can use negative online comments to your advantage. Now, we will be focusing on...
Selling to customer 2.0
Dealer Principals from around Australia keep asking me the same question. That question is this...
