How Effective is Your Follow Up
How Effective is Your Follow Up https://youtu.be/A5DyixVTzS0?si=7UoH29p0XyeUlenN “They weren’t serious…” is usually a lie. Most customers don’t say no. ...
How to Stop Revenue Leakage in Service in 10 Minutes
How to Stop Revenue Leakage in Service https://youtu.be/L1ki7w97J2o?si=qpikSJTpBaA6ZO6Q How many service bookings are you losing… that you don’t even ...
Are Test Drives Required to Sell Cars Today
Are Test Drives Required to Sell Cars Today https://youtu.be/tujwxZgjalI?si=Lxo7MvbtfI7HF185 More customers are buying cars without test driving them… …and ...
Why You Need to Upgrade Your Appraisal Process
The Appraisal Opportunity https://youtu.be/cV9XcKPEeWI?si=KdoybwRxOc6YEWdL What dealers do at this part of the sales process is a real mixed bag, ...
Missed Opportunities Within Dealerships
Missed Opportunities Within Dealerships After 26 years working inside dealerships, one thing has become very clear to me. Most ...
Test Drive
Since COVID, I've noticed that your salespeople and managers are getting lazy. They're not test driving your customers anymore!
Order Taker
Are your staff sales people or are they an order taker? Do they know how to sell?
Lesson from Forster
I have learned a valuable lesson from Forster during a Snooker tournament. Spoiler alert: I lost my game, but do you know why?
Act Like An Owner
Ever wondered how you can spot the owner in a room, whether it's a cozy cafe or a bustling restaurant? Hint: It's not a sixth sense!
Pre-suasion
Pre-suasion: Powerful tool for effective persuasion. Setting the scene through building trust and relatability, not just business.
